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Customer Portal for Home Services Businesses

Enhance Client Engagement with Customer Portals

Delivering exceptional customer service while streamlining payment processes is essential for success in the home services industry. Capsule's Client Portal and Invoice Payments feature combine convenience and efficiency.
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“Capsule is an indespensible tool for our business.”
Peter H.

What is Customer Portal Software?
And why you need it.

A Customer Portal, such as Capsule's Client Portal, is a secure online platform that allows businesses to interact with their clients and provide self-service options. Through the portal, clients can access account information, view service history, schedule appointments, and communicate with the business, enhancing convenience and improving the overall customer experience.
Work Smarter

24/7 Self-Service Access

Capsule's Customer Portal provides your clients with 24/7 access to their account, enabling them to view past and upcoming appointments, access job details, and communicate with your team—all at their convenience. Empower your clients to take control of their service experience with easy-to-use self-service options.
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Grow

Secure Online Invoice Payments

Simplify payment processes and improve cash flow with Capsule's Invoice Payments feature. Clients can securely make payments online through the Customer Portal, using credit cards, bank transfers, or online payment platforms. Streamline billing and reduce late payments with convenient payment options that enhance client satisfaction.
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Communicate

Integrated Communication

Foster seamless communication between your team and your clients with Capsule's integrated communication channels. Clients can easily send messages, request appointments, and provide feedback directly through the portal, facilitating clear and efficient communication that enhances satisfaction and loyalty.
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FAQ

Common Questions

How does Capsule's Customer Portal benefit my clients?
Capsule's Customer Portal provides clients with 24/7 self-service access to their account, allowing them to view past and upcoming appointments, access job details, and communicate with your team. By empowering clients with convenient self-service options, the portal enhances satisfaction and improves the overall service experience.
Can clients track the status of their appointments through Capsule's Customer Portal?
Yes, Capsule's Customer Portal enables clients to track the status of their appointments in real time. Clients can view technician assignments, monitor job progress, and receive updates, ensuring transparency and peace of mind throughout the service process.
Is communication between clients and my team secure through Capsule's Customer Portal?
Absolutely! Capsule's Customer Portal ensures secure communication between clients and your team through integrated communication channels. Clients can send messages, request appointments, and provide feedback directly through the portal, facilitating clear and efficient communication while maintaining security and privacy.
Can clients make invoice payments through Capsule's Customer Portal?
Yes, Capsule's Customer Portal supports secure online invoice payments, allowing clients to conveniently make payments directly through the portal. Clients can use credit cards, bank transfers, or online payment platforms to settle invoices, streamlining the payment process and enhancing client satisfaction.
Does Capsule's Customer Portal integrate with other systems and platforms?
Yes, Capsule's Customer Portal seamlessly integrates with other systems and platforms to enhance functionality and streamline operations. Integrate with CRM systems, scheduling software, and communication tools to create a unified ecosystem that optimizes customer engagement and satisfaction.
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140%

Our customers annual growth rate.

One

A number that represents a single unit.

$20bn

Revenue generated by our community of partners.

4.97/5

Average rating from over 300 verified reviews.

493k

A large number that could represent active users.

5.6m

Another huge number that is sure to impress.
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